FAQs – Frequently Asked Questions

An LDPE Core refers to the Low-Density Polyethylene (LDPE) material used as the inner core layer sandwiched between two aluminium sheets. It’s known for exceptional flexibility, lightweight properties, recyclability and good durability.

Aluminium Composite Panels (ACP sheets) are lightweight,  durable, and versatile construction materials made of two aluminum sheets bonded to a non-aluminum core. They are widely used for facades, cladding, signage, and interiors due to their weather resistance, aesthetic appeal, and easy installation.

Yes, ACP panels are generally waterproof. The aluminium layers provide a barrier against water penetration. However, proper installation and sealing are crucial to prevent water damage at joints and edges

At AluWall, we use high-quality aluminium alloys in the 3000 series (e.g., 3105, 3003) and 5000 series (e.g., 5005, 5052) for manufacturing ACP sheets, ensuring excellent strength, corrosion resistance, and durability for architectural and industrial applications.

AAMA 2620/2605 is followed. AAMA stands for American Architectural Manufacturers Associations.

It has a scratch resistance of up to 4H.

The paint of the ACP will peel off in case of the following reasons:

  • Improper cleaning
  • Incorrect Routing
  • Contamination of coil
  • Inappropriate cutting

The lifespan of ACP panels depends on factors like:

  • Quality of the materials.
  • Environmental conditions.
  • Proper installation.
  • Maintenance.

Generally, high-quality ACP panels can last 15-20 years or more with proper care.

Aluwall ACP panels are versatile and used in a wide range of applications, including:

  • Exterior building cladding and facades.
  • Interior wall paneling and decoration.
  • Signage and advertising boards.  
  • Retail store displays and kiosks.
  • Kitchen and bathroom applications.
  • False ceilings and partitions.  
  • Corporate offices and commercial spaces.
  • Residential building facades and interiors.

Definitely! With Aluwall ACP sheets you can create a clean, contemporary look for false ceilings in:

  • Offices.
  • Retail stores.
  • Residential spaces.

Their lightweight nature makes them easy to install and maintain.

You can download the app directly from the Google Play Store (for Android) or the Apple App Store (for iOS). If you’re still facing issues, don’t worry—we can send you the download link directly to your WhatsApp number.​

Ensure you have a valid mobile number to register your account. Download and open the app,then click the “Register” button. Enter your details, including your email address, phone number, state, city, and district. Make sure to save all your information.

If you encounter any issues or can’t register through the app, you can provide us with your details, and we’ll add you from the backend.

Try restarting your device and reinstalling the app. If the issue continues, check for any updates for the app in the Play Store or App Store.

To change the language, go to the app settings, and look for the “Language” option. You can select your preferred language from the available choices.

Open the app and go to the “Profile” section. You can update your personal details, including name, contact number, and email address from here.

Go to the “Rewards” section in the app.
Click on the “Bank” option.
Enter the points you want to redeem.
Click on “Add to Cart”.
After that, click on “Checkout”.
Finally, click on “Redeem Now” and your points will be processed.

Payment delays can happen due to processing times, system checks, or verification procedures.Typically, payments take around 6-7 business days to process. If you still haven’t received your payment after this time, please contact customer support.

After registering, you will be prompted to complete your KYC details. This typically includes uploading a government-issued ID, proof of address, and a recent photo. You can update this information at any time under the “Profile” section in the app.

To add or update your bank details, follow these steps:
Go to your Profile section in the app.
Find the “Bank Details” section.
Enter or update your bank account information.
Save the changes, and your details will be updated for future payments.
If you’re unable to update the bank details yourself, you can provide us with the necessary information, and we’ll update it for you from the backend.

Yes, you can earn points for bulk purchases! In our application, there is an “Invoice” option where you can upload your invoice details for the sheets you have purchased. Once the invoice is verified and the quality of the sheets is confirmed, the points will be credited to your account. You can then redeem these points as per the available rewards.

To upload your invoice and earn points, follow these steps
Go to the “Invoices” section in the app.
Select the “Seller” and enter the Invoice Date and Invoice Number.
Attach a clear picture of the invoice.
Upload the invoice.
The app will automatically process the invoice, and if it meets the program’s criteria, you’ll receive
points.

Your invoice may have been rejected for one of the following reasons:
The invoice picture was unclear or blurry.
The quality mentioned on the invoice does not match the actual product.
The invoice may not be from the current financial year.
The sheet purchased may not be an ACP (Aluminium Composite Panel).
The invoice could be a duplicate of one already submitted.

You can refer others through the “Referral Program” section in the app. Share your unique
referral link or code with friends. When they register and make qualifying purchases, you will earn
additional points.

Please provide us with your new mobile number, and we will update it for you from the
backend.

Don’t worry! Your account can be recovered. Kindly provide your registered mobile number.

We used to maintain a list of dealers by area, and we can provide you with the details based on your location. Please share your area or region, and we will inform you of the authorized dealer for that area.

The current scheme may apply only to specific products or sheet types. To find out if your purchase qualifies, please check the details of the scheme in the app pop-up or in the notifications section.

There are no specific eligibility criteria for most schemes. You can simply scan your purchases or invoices to earn reward points. These points will be automatically credited to your account once they are verified.​

The duration of a scheme is predefined and cannot usually be extended. However, new schemes or offers may be introduced, so keep an eye on updates in the app.

Points earning may be subject to certain limits depending on the scheme or offer. Check the specific offer details in the app pop-up.

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Aluwall ACP sheets are available in 3 standard sizes;

  • 8×4 feet or 2440mm x 1220mm
  • 10×4 feet or 3050mm x 1220mm
  • 12×4 feet or 3660mm x 1220mm

At AluWall, we source high-quality aluminium coils from Hindalco Industries and use premium paints from Akzonobel, Nippon, PPG, and Beckers, ensuring superior durability, weather resistance, and long-lasting aesthetics for our ACP sheets.

The fire resistance of ACP sheets depends on the core material. PE core ACPs offer minimal to no fire resistance whereas Fire-retardant (FR) core ACPs, containing mineral fillers, offer significantly better fire resistance and are designed to slow or prevent flame spread.

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Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et.

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et.

AluWall desires to inspire its Esteemed Customers

With its delightful offerings of superior quality ACP sheets. We source the best raw materials from across the country as we are proud to identify ourselves as a “Made in India” brand. At our Manufacturing Unit, we make sure to run high-level Quality Checks to ensure top-notch ACP sheets. Our Product-Tolerance tests make sure that you end up with the best quality of Aluminium Composite Panels.